AI-Enabled
Event Intelligence & Service Observability Platform
In today’s complex digital landscape, enterprises demand real-time, AI-powered visibility into their IT ecosystems to maintain service availability and operational health.
Interlink Software’s
Service Observability Platform
delivers event intelligence, automated root cause analysis and predictive insights to minimize downtime and optimize business performance.
Transform IT Operations with AI-Driven Event Intelligence
Interlink’s AI-powered
Event Intelligence ingests and correlates data from diverse sources across the IT stack,
cutting through noise and identifying actionable incidents with 99% noise reduction.
The platform leverages machine learning, natural language processing and knowledge graphs to pinpoint root cause and accelerate incident resolution, ensuring that IT teams can focus on proactive problem-solving rather than firefighting.
Single Pane of Glass (SPoG) - Digital Services Dashboard
- End-to-End Service Observability: Gain real-time visibility into IT-to-business impact, correlating technical events with business outcomes
- Predictive Event Analytics:
Reduce critical incidents by up to 50% with AI-driven forecasting and anomaly detection
- Automated Remediation: Proactively mitigate service disruptions with AI-powered workflow automation
Service Summary Dashboard
Service Observability for Measurable Impact
Interlink Software provides a Single Source of Truth for business and IT leaders alike, integrating event management, IT monitoring, and service health visualization into an intuitive,
AI-powered console.
The Interlink Platform delivers:
- Dynamic, Role-based
Service Dashboards: Real-time business and IT impact visualization for strategic decision-making
- Business-Centric Root Cause Analysis: AI-driven correlation of IT incidents aligned to your critical, customer-facing services
- SLA/SLO Tracking and Compliance: Monitor and optimize service level agreements, including sustainability metrics
Seamless, Unified Integration Across Your Enterprise’s Entire IT Ecosystem
As a trusted partner to global enterprises, Interlink seamlessly integrates with Observability,
SIEM and ITSM solutions, DevOps toolchains and cloud environments to unify event intelligence across distributed domains.
Our
OpenTelemetry ingestion pipelines support hybrid, multi-cloud, and on-premises deployments for unmatched flexibility and breadth of integration.
Hybrid Cloud Observability Dashboard
- Service Chain Mapping: AI-powered topology visualization for compliance, operational resilience and regulatory reporting
- Cloud-Native and
Hybrid IT Support: Comprehensive monitoring across
AWS,
Azure, and private cloud environments
- Collaboration and Automation: Bi-directional integrations with Microsoft Teams, Slack, ServiceNow and
custom IT workflows
Trusted by Global Enterprises
From
financial institutions and telecom providers to government agencies and
airlines, Interlink stands as the backbone of mission-critical IT operations worldwide. Our platform is proven to enhance incident response, improve service reliability, and drive digital transformation.
Unlock AI-driven Event Intelligence and Service Observability today:
Contact us to see how Interlink Software can revolutionize your IT operations.
Global brands trust Interlink to deliver their AIOps powered Observability Platform.
Visualize and manage operational health in a single app.
Reviews from your enterprise peers - verified by Gartner
A company with a highly scalable high performing product set and exceptional support.
Having worked with multiple monitoring tools and evaluated market offerings regularly the offering from interlink to date has been unbeatable. From a technical minded approach the products offer flexibility in deployment, modularity, scalability and high performance in 1 package which is not ...
Reviewer Function: IT
Company Size: 30B + USD
Industry: Banking Industry
Outstanding products,
Outstanding Support.
Hands down the best vendor experience bar none. Their expertise and knowledge of the infrastructure monitoring game is second to none, truly selling a solution rather than just another software sale. They care about your business and want to achieve your outcomes and goals ...
Reviewer Function: IT
Company Size: 500M - 1B USD
Industry: Banking Industryy
Alerts and notifications
in your hand.
The interlink team have always been very responsive to queries and worked with us to build out the application to alert and notify our users. Great team who are always really helpful.
Reviewer Function: IT
Company Size: 30B + USD
Industry: Banking Industry
Discover more about why some of the world’s largest organizations trust
Interlink Software’s
AIOps & Observability Platform
to help them protect service availability.
Book a demo today and see how you too can achieve the following*
*Typical outcomes, based on real-world customer deployments.
