30 Years Anniversary
30 Years of Keeping Critical
Services Running

30 years of business service - 1996 - 2026

Interlink’s AIOps & Service Observability Platform

Event Intelligence

Service Observability

Automation


  • Machine Learning
  • GenAI ChatOps
  • Trusted AI Agents
  • Central Rules & Rails

AI-ready IT Operations

A single operational intelligence layer that transforms observability & monitoring data into

service-aware insights, automated actions and AI-ready context

Trusted by Tier 1 financial institutions, national infrastructure providers and global enterprises:

  • Security hardened
  • Scalable
  • Hybrid cloud deployments

Gartner acknowledged Event Intelligence & AIOps vendor

Cyber Essentials certified; UK SC-cleared consultants

Cifas member: enhanced compliance with financial services and regulatory standards

A real-time operational intelligence layer that understands business services, correlates events across every observability & monitoring platform, providing trusted context for people, automation and AI.

Why Interlink Software?

Interlink Software


Creates operational intelligence


Understands complete business services


AI reasons using trusted context


Unified intelligence across every source


Vendor-neutral


Traditional Observability


Generates telemetry


Understands individual tools


AI searches telemetry


Each tool works independently




Vendor-specific

Typical Large Enterprise

Data rich, intelligence poor – monitoring and observability 

  generates more telemetry that ever


 

A partially populated CMDB, not close to up-to-date in real-time


Runbooks & automation that is of various vintages, across a 

  variety of tools, applications & platforms


Limited or No Service Dependency Maps




AI-ready Operations: AI Adoption & Your Deployment

AI is only as good as the operational

context it receives:


Monitoring tools produce telemetry

Interlink produces context

AI consumes context

Enterprise Control Tower

What it delivers

Unified telemetry

Clean data

Trusted service models

Correlated events

Historical context

Governance

Automation

MCP Access


Built for AI Agents

Built for AI Agents
Built for AI Agents

MCP Server

REST APIs

Python

GenAI

ServiceNow AI Platform

Microsoft Copilot

Google Gemini

Claude

Interlink becomes the trusted operational memory for every AI


Interlink doesn’t replace your observability investments 

It makes them exponentially more valuable

Typical outcomes

50% fewer incidents

Better service visibility

99% less event noise

AI-ready operational data

Faster MTTR

Reduced manual effort


Integration Spotlight

Latest Use Cases

Go beyond technical monitoring, ingestion of metrics, logs and traces.
Deliver full-stack data observability.

New Leverage your enterprise collaboration apps for seamless cross-team communication.

A single AIOps platform for MSPs; improve service quality, modernize & monetize your monitoring offering.

5 out of 5 Star Review

5 out of 5 Stars

Outstanding products, outstanding support

Hands down the best vendor experience bar none. Their expertise and knowledge of the infrastructure monitoring game is second to none, truly selling a solution rather than just another software sale. They care about your business and want to achieve your outcomes and goals with their solutions.


See Reviews

EM Team Manager, Finance Industry
Company size - 50M-1B USD

The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Gartner Peer Insights Identity

Reviews from your enterprise peers - verified by Gartner

5 out of 5 Star Review

5 out of 5 Stars

Outstanding products, Outstanding Support


Hands down the best vendor experience bar none. Their expertise and knowledge of the infrastructure monitoring game is second to none, truly selling a solution rather than just another software sale. They care about your business and want to achieve your outcomes and goals with their solutions.


See Reviews

EM Team Manager, Finance Industry
Company size - 50M-1B USD

The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Gartner Peer Insights Brand Identity

Reviews from enterprise peers - verified by Gartner

Some of the organizations doing great things
with Interlink Software products

Vocalink Mastercard

Vocalink rely on Interlink Software to help ensure the availability of systems, networks and applications supporting the world's busiest ATM network and the UK Faster Payments service. Working with Interlink Software, we felt like we were partners, that was a major difference.

British Airways

In highly shared environments, technology performance can have varying impacts across a portfolio of business services. Interlink Software products have aided British Airways in the delivery of an accurate representation of service health connecting technology performance to its relative impact on business functionality.

HSBC

HSBC selected Interlink Software to deliver its Global Manager of Managers platform. Each major region can see the status of global services end-to-end. IT support staff are provided the ability to drill down to the underlying root cause and associated resolution information.


The Met Office

The goal for our Manager of Managers (MoM) solution was to have a higher layer management platform that collects, consolidates and correlates IT events and alert information across multiple management systems, services and applications and displays this all in a single-pane-of-glass. The MoM solution implemented in conjunction with Interlink provides this platform.

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News Updates

Choosing Enterprise Observability: Compliance, Security and the Enterprise Control Tower.
By david.arrowsmith May 7, 2026
Explore how enterprise observability platforms support compliance, security monitoring, dashboards and AI-driven operations. Learn why modern IT teams are adopting enterprise control tower models with real-time visibility, explainable event intelligence and hybrid cloud observability.
Interlink Software's as enterprise observability platform for complex IT environment.
By david.arrowsmith April 17, 2026
Features and benefits of Interlink Software as a best-in-class enterprise observability platform for complex IT environments?
Event Intelligence for Agentic IT Operations
By david.arrowsmith March 17, 2026
Orchestrate AI agents with Interlink’s Event Intelligence platform. Enable autonomous, service-aware IT operations with full visibility, governance, and control.