About Us

About Us

Customers hit by outages before your business is even aware there’s an issue? IT Ops lacking visibility into the root cause of outages? Drowning in data and alerts – a sprawl of management consoles - don’t know where to look first? 

Our founders experienced such issues at first hand, working at the IT Ops coal-face during the 90s. Recognizing the impact of the disconnect between IT and the business they decided to set about doing something about it and went on to form Interlink Software in 1996.

From the start Interlink has been squarely focused on achieving IT/business alignment, rapidly building an enviable list of customers including some of the largest, most complex organisations in the world.
We’ve always been guided by a shared innovation approach, working closely with our customers. They know their challenges best after all! We’ve kept in step with new customer requirements and ways of working as they’ve emerged, enabling them to gain visibility of critical service health, the power of actionable intelligence and proactively protect service availability.

To address the challenges of the dynamic, highly automated nature of DevOps, virtualization and cloud computing; everything the digital revolution has brought with it, AIOps functionality was on our roadmap before the term even existed. We’ve utilized big data, machine learning techniques and advanced analytics in our solutions for many years.

With Interlink Software you can look forward to transformative products you can rely on, underpinned by outstanding service and support.

The Interlink Team

Lloyd Hopkins | Interlink Software
Lloyd Hopkins

Founder and Chief Executive Officer

Lloyd founded Interlink Software in 1996. Previously he worked in IT Operations and Systems Management for Barclays Bank, architecting and developing new approaches, systems and solutions to better address the bank’s IT monitoring challenges. 


Here he saw at first hand the impact of the disconnect between IT and the business, which evolved into the Interlink vision of enabling enterprises to achieve closer alignment between IT and the businesses they serve. 


As Interlink’s CEO Lloyd leads with the belief that innovation, keeping in step with customer and industry transformations and delivery of exceptional customer service are all critical to maintaining our reputation as AIOps vendor of choice to the world’s largest companies.


Lloyd has assembled a pool of talented industry experts, who like himself shared the common goal of building a business that customers consider to be their partner and not just another software vendor.



Grant Glading | Interlink Software
Grant Glading
Chief Commercial Officer

Since 2001 Grant has led Interlink Software’s commercial operations, spanning go-to-market strategy, direct sales, account management and strategic alliances.


Grant has expanded Interlink’s base of Fortune Global 500 customers. He passionately believes that taking a partnership-first approach and adapting to industry transformations is the key to achieving long-term customer success and retention.

Prior to Interlink Grant gained real-world experience in the IT Ops industry through end-user roles at Lloyds Bank and Bank of America. He then moved to work with software vendor MAXM Systems in post and pre-sales roles and most recently BMC Software where he held European Product Manager and R&D roles.

Drawing on his unique experience and in-depth industry knowledge, Grant is able to both communicate the value of Interlink’s proposition in a way that resonates with customers and ultimately orchestrate the delivery of solutions that solve even the most complex challenges.


Great people make great software

Just some of the people who help us make great software

Nurudeen Aliyu

Nurudeen Aliyu
Software Developer

David Arrowsmith

David Arrowsmith
Marketing Manager

Amena Bareek

Amena Bareek
Software Developer

Mark Blackie

Mark Blackie
Development Manager

John Bunyan

John Bunyan
Mobile Development Lead

Elliot Pagent-Froggatt

Graeme Burr
Support Engineer

David E. Carey

David E. Carey
Strategic Marketing Manager

Jodie Ide

Jonathan Cooke
Software Developer

Joe Culley

Joe Culley
Support Engineer

David E. Carey

Matthew Davidson

Software Developer

David Harwood

David Harwood
Technical Consultant

Jodie Ide

Jodie Ide
Software Developer

Jamie Kemp

Jamie Kemp
Head of Back-end Development

David Arrowsmith

Alex Madgwick
Software Developer

Richard Mason

Richard Mason
Senior Software Developer

Matthew O’Connell

Matthew O’Connell
Software Support Analyst

Elliot Pagent-Froggatt

Elliot Pagent-Froggatt
Software Consultant

Matt Sweeney

Matt Sweeney
Professional Services Manager

Joshua Thomas

Joshua Thomas
Software Consultant

Aleksander Wilkinson

Aleksander Wilkinson
Software Developer

Interlink Software Services, Head Office, Manchester UK
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