Reimagining
IT Event Management
with the
Automated Service Intelligence (ASI) Platform
Built for Flexibility, Designed for Growth
In today’s fast-evolving IT landscape, large enterprises need more than reactive solutions to keep their critical business services running at high availability - they need platforms designed to tackle the complexity of modern infrastructure. The Interlink Software ASI Platform is just that: a transformative foundation for intelligent IT event management, designed with flexibility, scalability and innovation at its heart.
The Interlink ASI Platform represents a significant step forward in IT event management. Unlike traditional monolithic solutions, it adopts a modern microservices architecture, ensuring enterprises can adapt and evolve effortlessly.
ASI’s
cloud-native design offers unparalleled deployment flexibility, supporting on-premises, hybrid and SaaS models. Whether your organisation operates within strict regulatory frameworks or seeks the agility of the cloud, the ASI Platform delivers without compromise.
This flexibility is especially important in today’s hybrid IT environments, where managing diverse infrastructures, from microservices to mainframes, is often the biggest hurdle. With
Hybrid IT Infrastructure Management
(HITIM) as a central focus, the ASI Platform enables organisations to streamline operations, reduce complexity and focus on strategic goals.
Intelligent Event Management at its Core
At the heart of the ASI Platform is a reimagined approach to event management, embracing Gartner’s emerging concept of
"Intelligent Event Solutions."
By acting as a
Manager of Managers, the platform doesn’t just process events—it understands them, correlates them and prioritises responses based on their business impact. With the addition of
Service Chain Mapping, organisations gain real-time visibility into their most critical customer journeys. This allows enterprises to pinpoint service bottlenecks and mitigate risks before they escalate and impact on customers.
A Platform for Today - and Tomorrow
One of the ASI Platform’s standout features is its ability to evolve alongside its users. Designed for a capabilities-first approach, it supports advanced functionalities like automated
Root Cause Analysis (RCA), dynamic
service observability and
Open Telemetry pipelines. These features provide IT teams with the insights they need to resolve issues faster, reduce noise and ensure their systems run optimally. Its microservices architecture also allows for seamless updates and the introduction of new capabilities, ensuring it remains future proof.
What our customers say
Allied Irish Bank
Allied Irish Banks (AIB) selected Interlink Software to replace their monitoring software with a modern, integrations-driven, unified Hybrid Infrastructure Event Management platform. The Interlink platform supports AIB’s ITOps in delivering better customer experience through proactive, service-aligned monitoring for the bank’s mission-critical on-premises and cloud-based IT systems, applications
and networks.
Integration for Seamless Operations
Modern IT environments rely on a vast ecosystem of tools and the ASI Platform is designed to bring them and the data they generate together.
Integration Hub provides pre-built connectors for popular platforms like ServiceNow,
AppDynamics and
Microsoft Azure Monitor, ensuring a unified view of IT health and performance.
By aggregating and correlating data from multiple sources, organisations can monitor not just the technical stack but also the business impact of IT issues on their services, in real-time.
Intelligence Drives Transformation
The ASI Platform leverages the power of
artificial intelligence
to turn data into actionable insights. From
predictive maintenance and
anomaly detection to fully automated remediation, its use of
machine learning and
Generative AI ensures enterprises can move from reactive to proactive IT management. This intelligence doesn’t just improve operational efficiency - it directly reduces critical incidents, with many clients reporting an up to
50% reduction in major issues.
Real Outcomes, Real Value
For large enterprises, this isn’t just about better IT management - it’s about delivering tangible results. Reduced downtime, improved customer satisfaction streamlined operations are just some of the benefits clients have experienced. With dynamic dashboards role-based interfaces, the ASI Platform caters to the unique needs of operations teams, service desks business leaders alike.
The Interlink Software ASI Platform is more than a tool—it’s a transformative partner for your IT operations. Whether you’re seeking to improve visibility, reduce incidents, or unlock the full potential of AI-powered insights, this platform is ready to redefine how your organisation operates.
What our customers say
Nationwide
As a long standing Interlink Software Manager of Managers (MoM) user, Nationwide Building Society selected Interlink Software to deliver Service Visualization and Workflow Automation to their Enterprise Command Center (ECC) to help them deliver a legendary service.
Ready to experience the difference? Explore the ASI Platform and discover how it can transform your IT landscape by Contact us today
What our customers say
HSBC Bank
HSBC selected Interlink Software's Hybrid IT Infrastructure Monitoring and Service Engine to deliver its Global Manager of Managers platform. Each major region can see the status of global services end-to-end. IT support staff are provided the ability to drill down to the underlying root cause and associated resolution information.
What our customers say
Vocalink Mastercard
Vocalink rely on Interlink Software to help ensure the availability of systems, networks and applications supporting the world's busiest ATM network and the UK Faster Payments service. Working with Interlink Software, we felt like we were partners, that was a major difference.
Global brands trust Interlink to deliver their AIOps powered Observability Platform.
Visualize and manage operational health in a single app.
Reviews from your enterprise peers - verified by Gartner
A company with a highly scalable high performing product set and exceptional support.
Having worked with multiple monitoring tools and evaluated market offerings regularly the offering from interlink to date has been unbeatable. From a technical minded approach the products offer flexibility in deployment, modularity, scalability and high performance in 1 package which is not ...
Reviewer Function: IT
Company Size: 30B + USD
Industry: Banking Industry
Outstanding products,
Outstanding Support.
Hands down the best vendor experience bar none. Their expertise and knowledge of the infrastructure monitoring game is second to none, truly selling a solution rather than just another software sale. They care about your business and want to achieve your outcomes and goals ...
Reviewer Function: IT
Company Size: 500M - 1B USD
Industry: Banking Industryy
Alerts and notifications
in your hand.
The interlink team have always been very responsive to queries and worked with us to build out the application to alert and notify our users. Great team who are always really helpful.
Reviewer Function: IT
Company Size: 30B + USD
Industry: Banking Industry
Discover more about why some of the world’s largest organizations trust
Interlink Software’s
AIOps & Observability Platform
to help them protect service availability.
Book a demo today and see how you too can achieve the following*
*Typical outcomes, based on real-world customer deployments.
