named value leader ema 2024

Interlink Software recognized as Value Leader across all three use case perspectives!

EMA Radar™ Report - AIOps: A Guide to Investing in Innovation by leading analyst firm Enterprise Management Associates (EMA) is available for you to read now.

The report represents a fresh, rigorously researched, deep dive into the current state of the AIOps landscape. It involves a comprehensive, in-depth analysis of the core use cases for AIOps products, accompanied by detailed assessments of the capabilities of vendors and their products.

The research is validated by the results of interviews with end-users and examines selection, deployment, and solution benefits.

Interlink Software is delighted to have been positioned as Value Leader across all three headline use cases EMA examined.

2024 Value Leader - Business Impact and IT-to-Business Alignment Value Leader

EMA 2024 Value Leader - Incident, Performance, and Availability Management Value Leader

EMA 2024 Value Leader - Change Impact and Capacity Optimization Value Leader

Business Impact and IT-to-Business Alignment

* In terms of benefits, as shown in Figure 6, those directly related to business impact and business-to-IT-alignment are:

Better alignment with IT and business performance – 92.3%
Improved business performance in terms of revenue - 69.2%
Improved business performance in terms of business process efficiency – 69.2%
Accelerated capabilities for digital transformation – 69.2%
Understanding customer behavior to drive innovation – 53.8%
Faster onboarding of new customers – 46.2%

* EMA9040-AIOps-RadarReportSummary-Interlink, 2024, Page 18

Commenting on the release of the report, Dennis Drogseth, Enterprise Management Associates, Emeritus VP of Research had this to say -

“Interlink stands out within the AIOps landscape in a number of ways,” said Dennis Drogseth, vice president, Enterprise Management Associates. “Its highly scalable architecture and broad support for third-party integrations make it a natural manager of managers, where data from many sources can be brought together with advanced AI/ML capabilities for anomalous, predictive and prescriptive insights and actions.”

Dennis went on to say “Interlink has also shown a strong balance across the breadth of AIOps-related use cases as evaluated by EMA, including, incident, performance and availability management; change impact and capacity optimization; and business impact and IT-to-business alignment. Interlink deployments can also benefit from the maturity of its mobile app, and the company’s proven responsiveness to individual customer needs.”

Get your questions answered and understand how the market has evolved, the key features and benefits, capabilities, and resources, for a successful investment.

Get the reports

In addition to the report, you will also get free access to Interlink Software Vendor Profile by EMA.

EMA Radar^™AIOps: A Guide to Investing in Innovation Summary
This report, in whole or in part, may not be duplicated, reproduced, stored in a retrieval system or retransmitted without prior written permission of Enterprise Management Associates, Inc. All opinions and estimates herein constitute our judgement as of this date and are subject to change without notice. Product names mentioned herein may be

trademarks and/or registered trademarks of their respective companies. “EMA” and “Enterprise Management Associates” are trademarks of Enterprise Management Associates, Inc. in the United States and other countries.

©2024 Enterprise Management Associates, Inc. All Rights Reserved. EMA™, ENTERPRISE MANAGEMENT ASSOCIATES®, and the mobius symbol are registered trademarks or common law trademarks of Enterprise Management Associates, Inc.

What our customers say

HSBC Bank

HSBC selected Interlink Software's Hybrid IT Infrastructure Monitoring and Service Engine to deliver its Global Manager of Managers platform. Each major region can see the status of global services end-to-end. IT support staff are provided the ability to drill down to the underlying root cause and associated resolution information.

Allied Irish Bank

Allied Irish Banks (AIB) selected Interlink Software to replace their monitoring software with a modern, integrations-driven, unified Hybrid Infrastructure Event Management platform. The Interlink platform supports AIB’s ITOps in delivering better customer experience through proactive, service-aligned monitoring for the bank’s mission-critical on-premises and cloud-based IT systems, applications

and networks.

INTERACTIVE DEMO

Hybrid Cloud Observability
Business Service Observability

Global brands trust Interlink to deliver their AIOps powered Observability Platform