Driving Successful
Business Outcomes
with AIOps and
Observability
Understanding the intricate balance between technology and business strategy is paramount. A direct line can be drawn between the IT health/performance AND the competitive edge and overall success of your business.
Transform Your IT Operations with Interlink’s AIOps & Observability Tools
In today’s fast-paced digital landscape, IT operations are no longer just about keeping the lights on—they are about driving business value. Interlink Software's AIOps & Observability Platform offers large enterprises a unified, dynamic approach to managing IT infrastructures and business services with real-time insights, proactive automation, and a clear focus on business outcomes.
Why Interlink Software?
Proven Business Alignment: Interlink is a leader in aligning IT performance with business goals. Our AIOps and Observability Tools help you to track and enhance critical business KPIs such as revenue impact, customer behavior metrics, and time-to-market for new services.
Accelerated Decision-Making: With Interlink, you get predictive analytics and prescriptive recommendations that enable faster, more informed decision-making across your organization. This translates into improved operational efficiency and enhanced customer experience.
Unified Visibility Across Your IT Landscape: Gain complete observability across your entire IT stack—from legacy systems to cloud-native applications. Interlink’s platform ensures that your C-suite has the visibility needed to support strategic business initiatives like digital transformation and IT modernization.
The Benefits
Increased Operational Efficiency: Our platform has helped organizations achieve up to a 60% reduction in trouble tickets and significant improvements in OpEx efficiency.
Faster Time to Value: Interlink’s solutions deliver rapid ROI, often within nine months. Our platform’s advanced automation and self-learning capabilities reduce administrative overhead and accelerate time-to-value.
Enhanced Business Resilience: With capabilities like automated service intelligence, dependency mapping, and proactive incident management, Interlink helps you prevent downtime and optimize service delivery, ensuring your business remains agile and resilient.
Scalable & Secure:
Whether you operate on-premises, in the cloud, or in a hybrid environment, Interlink’s AIOps platform scales with your business, offering robust security and compliance features critical for enterprise environments.
Take a deeper dive into the AIOps landscape: read the 2024 Radar™ Report for AIOps by leading analyst firm Enterprise Management Associates (EMA).
Client Success Stories
Interlink’s AIOps & Observability Platform is trusted by some of the world’s largest enterprises across finance, retail and telecommunications. Our clients report faster incident resolution, improved service delivery, and stronger alignment between IT and business goals.
Proactive monitoring and
automation can help reduce the number of major IT related incidents by 50% or more
n many cases
Interlink technology has enabled a ten (10) fold growth in IT infrastructure in some cases with no increase in the number of IT Operations staff
Avoid costly downtime and outages by highlighting technical issues proactively and in a business context - help meet and exceed the demands of your digital business!
Interlink customers have typically experienced upwards of a 30% reduction in mean-time-to-repair (MTTR) for IT faults
What Interlink Clients Have to Say
Allied Irish Bank
Allied Irish Banks (AIB) selected Interlink Software to replace their monitoring software with a modern, integrations-driven, unified Hybrid Infrastructure Event Management platform. The Interlink platform supports AIB’s ITOps in delivering better customer experience through proactive, service-aligned monitoring for the bank’s mission-critical on-premises and cloud-based IT systems, applications
and networks.
Nationwide
As a long standing Interlink Software Manager of Managers (MoM) user, Nationwide Building Society selected Interlink Software to deliver Service Visualization and Workflow Automation to their Enterprise Command Center (ECC) to help them deliver a legendary service.
HSBC Bank
HSBC selected Interlink Software's Hybrid IT Infrastructure Monitoring and Service Engine to deliver its Global Manager of Managers platform. Each major region can see the status of global services end-to-end. IT support staff are provided the ability to drill down to the underlying root cause and associated resolution information.
Vocalink Mastercard
Vocalink rely on Interlink Software to help ensure the availability of systems, networks and applications supporting the world's busiest ATM network and the UK Faster Payments service. Working with Interlink Software, we felt like we were partners, that was a major difference.
Some of the organizations doing great things with Interlink Software products
Centrica selected Interlink Software’s event management solution to further streamline IT infrastructure, applications and systems with core business processes.
In highly shared environments, technology performance can have varying impacts across a portfolio of business services. Interlink Software products have aided British Airways in the delivery of an accurate representation of service health connecting technology performance to its relative impact on business functionality.
Severn Trent Water serves over 8 million customers across the heart of the UK, stretching from the Bristol Channel to the Humber and from mid-Wales to the East Midlands. Severn Trent Water selected the Interlink Software event management and IT dashboards to help manage their critical IT infrastructure.
Reviews from your enterprise peers - verified by Gartner
A company with a highly scalable high performing product set and exceptional support.
Having worked with multiple monitoring tools and evaluated market offerings regularly the offering from interlink to date has been unbeatable. From a technical minded approach the products offer flexibility in deployment, modularity, scalability and high performance in 1 package which is not ...
Reviewer Function: IT
Company Size: 30B + USD
Industry: Banking Industry
Outstanding products,
Outstanding Support.
Hands down the best vendor experience bar none. Their expertise and knowledge of the infrastructure monitoring game is second to none, truly selling a solution rather than just another software sale. They care about your business and want to achieve your outcomes and goals ...
Reviewer Function: IT
Company Size: 500M - 1B USD
Industry: Banking Industryy
Alerts and notifications
in your hand.
The interlink team have always been very responsive to queries and worked with us to build out the application to alert and notify our users. Great team who are always really helpful.
Reviewer Function: IT
Company Size: 30B + USD
Industry: Banking Industry
You and Your Team Ready to Transform Your IT Operations?
We invite you and your team to explore how Interlink Software can support you in aligning IT to business outcomes.
Discover more about how Interlink Software can help your enterprise achieve its strategic objectives with advanced AIOps solutions. Contact us today to schedule a demo or speak with one of our experts.
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All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.