Microsoft Teams | Slack Integration

In complex digital enterprises with DevOps, SRE and IT Ops teams’ often distributed across locations, responses to threats to service availability can be slow, disjointed and inefficient.

Interlink Software’s Collaboration solution integrates seamlessly with popular chat tools Microsoft Teams and Slack, delivering users with instantaneous, shared visibility of business impacting alerts.

Deployed as a companion to Interlink’s Hybrid Monitoring solution, the solution queries and retrieves alert data, clustering alerts into correlation scenarios - chat channels are automatically populated with alert details, according to user role - allowing users to get to work fast to resolve issues, drill down to source event data and launch automated recovery workflows, without leaving the chat tool.

With all associated chat communications and resolution steps visible across teams, from IT through to business stakeholders, teams are able to maintain a unified, tightly aligned approach and dramatically reduce mean time to recovery.

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Microsoft, Microsoft Teams are trademarks of the Microsoft group of companies.