Enhancing Observability: Interlink Software’s AIOps Platform is Ready for OpenTelemetry

Keeping pace with the data they generate and gaining end-to-end visibility is crucial to monitoring systems health, but a highly complex business - impossible to achieve with a single solution. Enterprises have accumulated a multitude of monitoring tools picked for their suitability for cloud applications and the underlying infrastructure.

Consolidating and performing real-time analytics with data from these diverse and often disconnected sources, can be slow and challenging to manage.

OpenTelemetry (OTel) is emerging as the solution, offering a standardized approach to the instrumentation that drives collection of the telemetry data required to achieve the ultimate goal of unified observability.

OTel is a vendor agnostic standard, not dependent on specific vendors. It provides vendor neutral tools, APIs and SDKs allowing the collection of observability data, including metrics, logs, traces and application performance data.

Interlink Software’s mission has always been to make it easy to connect to, ingest and exploit broad sets of data from any source and perspective – including events, logs, metrics, traces, CMDB and ITSM data - allowing users to infer the health of an object (a service, or app) based on multiple monitoring sources.

What sets the Interlink AIOps Platform apart is the ability to turn this data into service-centric, actionable insights that draw a direct line between IT performance, service level objectives and error budgets.

With its continued growth, OTel, will increasingly serve as an additional data source, further expanding the scope of observability via the Interlink Platform - boosting IT teams’ capability to act, automate and optimize service availability whilst smoothing the path to onboarding new monitoring tooling as required.